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UTAH'S HOTSHOT HOTSHOTNOW · BLUFFDALE, UT

Legal

Privacy Policy

Last updated 2026-05-11.

This Privacy Policy describes how Utah S Hotshot LLC (doing business as "Utah's Hotshot" and "Hotshotnow") collects, uses, maintains, and discloses information collected from users ("you") of the hotshotnow.net website (the "Site") and from customers, brokers, dealers, and partners who interact with our services.

1. Introduction

We are committed to safeguarding the privacy of our website visitors and service users. This policy applies wherever Utah S Hotshot LLC acts as the data controller responsible for the personal data we receive.

2. How we collect personal data

We collect data directly from you when you:

  • Submit a quote request, contact form, dealership application, or carrier packet request through the Site.
  • Call our dispatch line at (801) 676-9732 or email us at info@hotshotnow.net.
  • Engage us to transport freight, receive an invoice, or correspond about a job in progress.
  • Opt in to SMS notifications for quote updates, dispatch milestones, or appointment reminders.
  • Subscribe to email newsletters or industry updates we may publish from time to time.

We may also automatically collect technical data when you visit the Site — such as IP address, geographical location, browser type and version, operating system, and pages visited.

3. The data we collect

Personal information we may collect includes:

  • Contact details (name, company, role, email, phone number).
  • Freight / load details (origin, destination, weight, dimensions, cargo description, timing).
  • Payment and invoicing information (billing contact, accounts-payable email, payment terms).
  • Site usage information (browser type, IP address, pages viewed, referring URL).
  • Mobile-phone numbers and SMS preferences for opt-in messaging.

4. How we use your data

The personal data we collect is used solely to provide our services and run our business, including:

  • Quoting, scheduling, dispatching, transporting, and delivering freight.
  • Sending statements, invoices, payment reminders, and proof-of-delivery documents.
  • Communicating about a quote, an active load, or an account in writing or by SMS.
  • Improving and personalizing the Site and our services.
  • Fulfilling our legal, regulatory, and contractual obligations (e.g. DOT and FMCSA recordkeeping).

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share information with subcontractors and service providers who help us operate the business (for example, cloud hosting, email delivery, accounting), and only to the extent necessary.

5. SMS opt-in and communications

By providing your mobile phone number and checking the SMS opt-in box on a form (or by texting us directly), you agree to receive text messages from Utah S Hotshot LLC regarding quotes, dispatch updates, delivery confirmations, and other transactional service communications.

  • Message frequency varies based on the activity on your account or the load.
  • Message and data rates may apply per your mobile carrier's plan.
  • Reply STOP to any SMS message to opt out at any time. Reply HELP for assistance.
  • Mobile information collected for SMS will not be shared with third parties for marketing.

6. Cookies and tracking

The Site uses cookies and similar tracking technologies (including basic analytics) to enhance your experience, measure performance, and understand how visitors interact with the Site. You can disable cookies in your browser settings, though this may limit certain Site features.

7. Data security

We use industry-standard practices and security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

8. Data retention

We retain personal information only as long as necessary for the purposes described in this Policy and to meet legal, accounting, dispute-resolution, and contract-enforcement obligations.

9. Your rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your personal data, subject to our recordkeeping obligations.
  • Object to certain processing activities.
  • Request that we transfer your data to another organization where applicable.

10. Amendments

We may update this Policy from time to time by posting a new version on this page. The "Last updated" date at the top of this page reflects the most recent change.

11. Contact us

For privacy questions, requests, or to exercise any of the rights described above, contact us at info@hotshotnow.net or by phone at (801) 676-9732.

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