Trailer match before we quote
Your dimensions and access constraints get checked against our actual trailer inventory before we send a rate. No 'oh, that won't fit' surprises when the truck shows up.
Process
The same workflow on every load. Here's exactly what happens between your call and your POD.
How it works
Same workflow on every load — small enough to stay personal, structured enough you'll never wonder where your freight is.
Send origin, destination, weight, and dimensions. We confirm the right trailer for the job and reply with a flat rate and pickup window — no fuel-surcharge games, no detention surprises.
Driver arrives, verifies cargo against the manifest, photographs the load condition before tarping, and secures everything with grade-70 chains and ratchet binders to DOT spec.
Status updates at pickup, midpoint, and delivery. Direct line to your dispatcher — if traffic or weather changes the ETA, you hear about it before we do. No terminals. No transfers.
Safe unload at destination, digital signature on glass, instant proof-of-delivery and post-load photos emailed within minutes of drop-off.
Behind the scenes
The pieces of a hotshot operation that determine whether your load shows up on time, in one piece, and without an "act of God" excuse — but that the spot-market guys gloss over.
Your dimensions and access constraints get checked against our actual trailer inventory before we send a rate. No 'oh, that won't fit' surprises when the truck shows up.
Driver photographs every load before the strap goes on — top-down, all four sides, close-ups of any pre-existing damage. Lands in your email along with the booking confirmation.
Our drivers don't get sent to a load alone. There's a dispatcher on shift the entire time the truck is rolling — every call you make goes to a person, not a queue.
Grade-70 chain spec'd for the load weight, ratchet binders pre-tested, edge protectors where the chain crosses the load. Photographed, then re-checked at fuel stops.
Site closed? Recipient not ready? Drop point moved across town? You call dispatch, dispatch calls the driver, the route adjusts. No requote, no re-bid — within reason.
Signed-on-glass delivery, instant timestamped POD with delivery photos, emailed to the addresses on file. Your accounting team has the paperwork before the driver leaves the yard.
Common questions
If your question isn't here, call dispatch or email us. We'll get you a real answer the same day.
Ready to roll?
Same-day pickup on the Wasatch Front. Statewide and regional service across the Intermountain West. Flat rates quoted in minutes.