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Process

From "I need a truck"
to "freight delivered" — fast.

The same workflow on every load. Here's exactly what happens between your call and your POD.

How it works

From booking to POD
in four steps.

Same workflow on every load — small enough to stay personal, structured enough you'll never wonder where your freight is.

  1. 01 Quote returned in minutes

    Rapid Rate & Booking

    Send origin, destination, weight, and dimensions. We confirm the right trailer for the job and reply with a flat rate and pickup window — no fuel-surcharge games, no detention surprises.

  2. 02 Photo POD before tarp

    Dispatch & Securement

    Driver arrives, verifies cargo against the manifest, photographs the load condition before tarping, and secures everything with grade-70 chains and ratchet binders to DOT spec.

  3. 03 SMS milestone updates

    Tracked Transport

    Status updates at pickup, midpoint, and delivery. Direct line to your dispatcher — if traffic or weather changes the ETA, you hear about it before we do. No terminals. No transfers.

  4. 04 Instant digital POD

    Delivery & POD

    Safe unload at destination, digital signature on glass, instant proof-of-delivery and post-load photos emailed within minutes of drop-off.

Behind the scenes

What other carriers won't show you.

The pieces of a hotshot operation that determine whether your load shows up on time, in one piece, and without an "act of God" excuse — but that the spot-market guys gloss over.

Trailer match before we quote

Your dimensions and access constraints get checked against our actual trailer inventory before we send a rate. No 'oh, that won't fit' surprises when the truck shows up.

Pre-load photo set

Driver photographs every load before the strap goes on — top-down, all four sides, close-ups of any pre-existing damage. Lands in your email along with the booking confirmation.

Live driver-to-dispatcher line

Our drivers don't get sent to a load alone. There's a dispatcher on shift the entire time the truck is rolling — every call you make goes to a person, not a queue.

DOT-spec securement on every haul

Grade-70 chain spec'd for the load weight, ratchet binders pre-tested, edge protectors where the chain crosses the load. Photographed, then re-checked at fuel stops.

Mid-route change tolerance

Site closed? Recipient not ready? Drop point moved across town? You call dispatch, dispatch calls the driver, the route adjusts. No requote, no re-bid — within reason.

Digital POD before the trailer's empty

Signed-on-glass delivery, instant timestamped POD with delivery photos, emailed to the addresses on file. Your accounting team has the paperwork before the driver leaves the yard.

Common questions

FAQ — the short version.

If your question isn't here, call dispatch or email us. We'll get you a real answer the same day.

  • What's the difference between hotshot trucking and standard trucking?

    Hotshot uses 1-ton class pickups (Ram 3500 / Ford F-450 / Chevy 4500) pulling gooseneck or flatbed trailers — typically 30 to 40 feet. That gives us access to job sites, residential properties, and rural roads that a Class 8 semi physically cannot reach, plus faster load and unload times. The tradeoff is total payload weight (we top out around 16,500 lbs of cargo); above that, we'll route you through our brokered freight network with the right equipment.
  • How fast can you have a truck rolling?

    Same-day on the Wasatch Front is the norm — typically 60 to 90 minutes from booking confirmation to wheels turning. Statewide same-day is possible if you call before noon. After-hours and weekend dispatch is available for booked accounts and emergency freight; spot-market same-day after 6pm depends on driver availability.
  • Are you licensed and insured?

    Yes — fully DOT-compliant with active MC and USDOT authority, $1M auto liability, $100K cargo, and current FMCSA safety registration. A current carrier packet (W-9, certificate of insurance, MC verification) is available on request from our carrier-info page.
  • What's your service area?

    Wasatch Front is the metro core (Salt Lake, Utah, Davis, Weber counties) with same-day delivery. Statewide includes daily runs to Logan, St. George, Park City, Vernal, Moab, and Price. Regional service runs the I-15 corridor up to Idaho Falls and down to Las Vegas, plus I-80 east into Wyoming and west to Wendover/Elko, with Colorado on request.
  • How is pricing calculated?

    Flat rate, quoted up front. No surprise fuel surcharges, no detention games. Inputs are pickup and drop-off ZIP codes, weight, dimensions (length × width × height), and whether the destination needs a specific arrival window. We send you the rate and the pickup window before you commit.
  • What types of freight do you NOT haul?

    Hazardous materials requiring placards, livestock, household goods (move-out moves), and freight that exceeds our trailer's gross weight rating. If we can't take it on our equipment, we'll tell you up front and either route it through our broker network or recommend a carrier that's a better fit.

Ready to roll?

Need it hauled fast? Let's get moving.

Same-day pickup on the Wasatch Front. Statewide and regional service across the Intermountain West. Flat rates quoted in minutes.

Dispatch Free Quote